DISTANCE SALES CONTRACT

ARTICLE 1 – PARTIES

This agreement
ADDRESS: Magna Turizm ve Otelcilik A.Ş. (Shortly referred to as SELLER), located at 19 Mayıs Mah, Balçık Tarlası Sk, No:4/1, Şişli, İstanbul, and on the other hand, those who make a reservation using the system, enter all their personal information and It has occurred between the customer (hereinafter referred to as CUSTOMER) who accepts the following conditions in advance by confirming and whose TR number or passport number is included in the reservation form.

ARTICLE 2 – SUBJECT

The subject of this contract; It covers the mutual rights and obligations of the parties, in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Distance Contracts Regulation, regarding the Hotel Accommodation Sales service, which the SELLER sells to the CUSTOMER electronically, whose qualifications, sales price and conditions are specified below.

ARTICLE 3 – CONTRACT PRICE AND PAYMENT TERMS

3.1. VAT is included in the contract price.

3.2. CUSTOMER will pay the contract price by credit card via the SELLER's website or via EFT/money transfer to the bank accounts specified by the SELLER. 3.3. All services included in the price are stated in detail on the accommodation website and in the Reservation Document, and services other than these are subject to an extra fee. In particular, the purchased service; The cost of extra food and beverages, personal expenses, transportation, and all goods and services that are not included in the scope of the consumer's purchases other than the services included in the accommodation are not included. These extras are paid upon check-out.

3.4. CUSTOMER is obliged to pay the full contract price at the time of registration. If the specified payments cannot be made within the mentioned periods, the reservation will be canceled and 35% of the service fee will be invoiced to the CUSTOMER as cancellation compensation. Additionally, the amount received as prepayment is non-refundable since it is taken as security amount.

3.5. CUSTOMERS who make reservations from abroad pay for their reservations in foreign currency. After the accommodation, invoices will be issued in foreign currency equivalent to TL at the TCM bank foreign exchange selling rate on the day of departure.

3.6. CUSTOMER accepts and undertakes to pay the interest, maturity difference and exchange rate difference to be calculated and notified by the SELLER, in addition to the contract price for credit card payments.

3.7. For reservations made through the seller's website/address, confirmation and invoice delivery are made by the sales department as follows: Instant Reservation Confirmation: Reservation confirmation can be received by the CUSTOMER by printing it from the computer at the last stage of the system and will also be sent to the e-mail address given by the CUSTOMER. The invoice will be issued after the accommodation and check-out from the facility and will be delivered to the CUSTOMER upon request.

ARTICLE 4 – CANCELLATION AND CHANGES

4.1. The following rules apply for cancellations and changes:

a. If the CUSTOMER requests cancellation or change up to 15 days before the date of entry to the facility, the entire fee will be refunded. If the CUSTOMER cancels or changes his/her reservation 14-7 days before the date of entry to the facility for a reason other than the cases where he/she or his/her first-degree relatives document their 10-day illnesses and deaths that prevent their normal occupation with an official report, 50% of the total price will be charged 7 days from the date of entry to the facility. In case of cancellations and changes to be made less than 1 day before, the customer is responsible for the total cost and accepts and undertakes to pay these fees to the CUSTOMER.
b. If the CUSTOMER wishes to cancel or make changes to the discounted product purchased during the early booking period for any reason, he/she agrees and undertakes to pay 50% of the total price to the SELLER up to 7 days before entering the facility, and the entire accommodation fee less than 7 days before entering the facility.
c. If, for any reason, the CUSTOMER wishes to change the date of the discounted early booking product purchased during the discounted sales period, he/she accepts that the reservation change will be made without a discount at the list prices valid on the date of the request.
D. Unless the CUSTOMER states in writing the change he/she wishes regarding the reservation for which he/she has prepaid, no later than 7 days before entering the facility, the accommodation methods and conditions written in this agreement and the reservation will be valid.
to. If the CUSTOMER does not notify in writing that he cannot go/reach the facility where he will stay, the SELLER will cancel all reservations made on behalf of the CUSTOMER at the beginning of the stay. Has the right to cancel at the end of 24 hours after the internal date. In such cancellations, no refund will be made to the CUSTOMER. f. The SELLER is obliged to fulfill its obligation within the promised period from the date the consumer's reservation is received. If the SELLER does not fulfill its obligation without a justified reason, the CUSTOMER may terminate the contract. In case of termination of the contract, the SELLER must repay all collected payments to the CUSTOMER with legal interest within fourteen days from the date of receipt of the termination notification and return all negotiable instruments and similar documents, if any, that put the CUSTOMER in debt.
g. In cases where it becomes impossible to perform the service act subject to the reservation, the SELLER is obliged to notify the CUSTOMER in writing or via a permanent data recorder within three days from the date of learning of this situation and to return all collected payments within fourteen days from the date of notification at the latest. h. If the SELLER terminates the contract unfairly, the SELLER must refund all payments made by the CUSTOMER up to that day to the CUSTOMER.

4.3. CUSTOMER requests for changes other than the date in the reservation will be evaluated by notifying the SELLER at least 7 days before the start date of the service received. SELLER handles this change request to the extent possible; No objections can be made to the SELLER or the SELLER cannot be held responsible for change requests that cannot be realized.

4.4. Cancellation can only be done by entering the correct personal information and a special reservation / voucher number given to the customer by the system at the reservation stage. This number is assigned specifically to the customer and is given only for customer information for customer security. Since reservation cancellation can be done by entering this number into the system, the confidentiality and storage of this number is the responsibility of the customer. The Customer accepts the above-mentioned cancellation policies, TURSAB legislation and International NO-SHOW rules and undertakes that he/she cannot request any refund from the SELLER.

4.5. If deemed necessary, the SELLER may partially or completely change or cancel the hotel reservation it has announced or recorded, up to 8 days before the start date, provided that it notifies the CUSTOMER. If the CUSTOMER does not accept this change or cancellation, he has the right to cancel his reservation and receive a full refund of the fee he paid. In this case, the CUSTOMER is not entitled to compensation.

4.6. In case of early departure from the hotel, the CUSTOMER accepts and undertakes to pay the full contract price and to pay this fee to the SELLER. 4.7. Refunds for payments made will be made to the credit card or bank account used during the reservation.

4.8. If the hotel is not checked in without cancellation, the accommodation fee will not be refunded. If force majeure is documented in cases such as death, illness or accident, the fees for the unstayed periods will be refunded. In case of late check-in or early check-out for any reason other than these reasons, the remaining time fees will not be refunded.

4.9. CUSTOMER will stay between the dates he/she made the reservation. If the CUSTOMER wishes to extend his stay, he makes his request to the SELLER at least 2 days before the departure date. If the SELLER has a suitable room, the accommodation period is extended after the CUSTOMER makes the payment at the current prices. Otherwise, the CUSTOMER must leave the Hotel at 12:00 at the end of the reservation date.

ARTICLE 5 – APPLICATION

5.1. Unless written permission is obtained from the hotel manager, it is forbidden to bring into the facilities items that smell, leak, are flammable or explosive, or that cause discomfort to the environment, as well as cutting, piercing and firearms.

5.2.The CUSTOMER accepts in advance that he/she is responsible for the damages caused to the fixtures in the hotel or the fixtures in the common areas during the stay and therefore for the compensation of the damages.

ARTICLE 6 – FORCE MAJEURE

6.1. The facility cannot be held responsible for the lack of hotel service or failure to provide service due to reasons such as natural disasters, social events, international relations, technical malfunctions, epidemics, strikes and protests that may occur between, at the beginning or before the hotel reservation dates specified in this agreement.

ARTICLE 7 – OTHER PROVISIONS

7.1. The information regarding the accommodation subject to this contract has been examined and evaluated by the CUSTOMER on the SELLER's website. The accommodation fee and payment method are seen by the CUSTOMER before the reservation is completed on the website, and the CUSTOMER can choose one of the payment options at his/her own discretion. prefers. CUSTOMER completes his payment by entering his credit card information into the system. The system where credit card information will be entered is protected by international security software, and it is not possible to see or copy the information in any way. However, there may be viruses etc. on the CUSTOMER's computer. The SELLER is not liable to pay any penal clauses or compensation for any damages that the CUSTOMER may incur due to transactions from the system with passwords and information that will be obtained by third parties through software or due to the negligence of the CUSTOMER. has the right to appeal to.

7.2. It is the duty of care of the well-intentioned CUSTOMER to notify the authorized person in writing about the issues the CUSTOMER complains about during the performance of the service. CUSTOMER's use of the service to the fullest, even though he has a complaint, without notifying the SELLER officials, eliminates his rights to compensation such as substitute service and refund regarding the complaint issues.

7.3. Even if the CUSTOMER cannot sign this hotel reservation contract for any reason by purchasing it by mail order, virtual POS, money order or EFT, he/she has learned the terms of this contract that will be valid between the parties through the catalogue, website or advertisements, and has concluded this hotel reservation contract in the written form in this contract. has undertaken to buy under the conditions.

7.4. CUSTOMER undertakes to read and sign this contract after obtaining all the information about the hotel signed with this hotel reservation and mentioned in the contract from the SELLER's web addresses and making all the necessary review.

7.5. Identity and age checks are carried out at the entrance to the facility. If there is a difference due to incorrect or incomplete declarations, it will be charged at the time of check-in.

7.6. Accommodation dates, names of the people who will stay, type of facility-room where the accommodation will be made, accommodation system; It is clearly stated on the promotional page published on the SELLER's website, which is an annex and an integral part of this contract, and in the reservation records made by the CUSTOMER.

7.7. SELLER is not responsible for any loss and/or damage or theft of valuable items in the CUSTOMER's accommodation facility.

7.8. CUSTOMER acknowledges that, regardless of arrival time at the hotel, it will be possible to settle into the rooms at 15:00 at the earliest, and on the day of departure, the rooms must be vacated at 12:00 at the latest, regardless of the time of departure from the facility, and that the extra food-beverage and non-system services they will receive at the facility They accept, declare and undertake in advance that their fees belong to them.

7.9. CUSTOMER(S) who do not have a signature on the contract but participate in the service subject to the contract are deemed to have accepted and undertaken the terms of the contract when the persons they have assigned to register on their behalf read and sign this contract. The SELLER reserves the right to appeal to other CUSTOMERS for the collection of the excess amount or service fee paid to the persons who signed the contract.

7.10. CUSTOMER accepts and declares that he/she has received, read and informed the qualifications of the product/service subject to the contract, sales price, payment method, performance and all other preliminary information and has given the necessary confirmation electronically.

7.11. Invoices are sent by the CUSTOMER to the e-mail address specified in the invoice address section after the stay. If the billing address section is left blank, an invoice will be sent to the contact information address. Invoice; SELLER is not responsible for deliveries that cannot be made due to specifying the wrong address or not specifying the person to be delivered or not being present at the specified address.

7.12. Child discounts are valid when they stay in the same room with their parents. In reservations for families with children, the child's age declared by the CUSTOMER is taken into account. However, if a difference is detected between the child's age on the child ID and the declared age requested by the facility officer during hotel check-in, the price difference will be paid by the CUSTOMER to the SELLER and the necessary changes will be made. 7.13. In cases where accommodations are advertised and sold with artists, such as holidays, New Year's Eve and similar events, which occur outside the hotel's will (the artist gets sick), the SELLER reserves the right to change the artist / change the date.

7.14. The Hotel Reservation/Registration document is an annex and an integral part of this contract and is binding on the parties.

7.15. If there is a conflict between the copy of the contract remaining with the CUSTOMER and the copy remaining in the hotel, the records of the copy remaining in the hotel will prevail. All kinds of e-mails and fax messages between the parties will be considered as conclusive evidence and company records will be the basis. The parties accept that the addresses and telephone numbers they have declared are the addresses and telephone numbers useful for all kinds of communication and notification, and that no change in these addresses and telephone numbers is possible. They accept and declare that, unless written notification is made to the other party, all notifications and notifications to be made to the stated addresses and telephone numbers will be made to them.

7.16. If the CUSTOMER wishes, before the start of the accommodation service, he/she can take out insurance for the expenses of returning to the starting point in case of accident or illness, as well as the damages arising from any accident and treatment expenses.

7.17. SELLER can send campaigns and notifications to the e-mail address, postal address and mobile phones given by the CUSTOMER. With the signature on this contract, shipping permission is obtained from the CUSTOMER.

ARTICLE 8 – COMPETENT COURT

In resolving disputes arising from the implementation of this accommodation agreement; First of all, the provisions of this contract and the provisions of the Consumer Protection Law No. 6502 and the relevant Regulation will be applied, and the CUSTOMER may apply to the Consumer Courts and/or the Consumer Problems Arbitration Committee within the legal limits. The competent court in resolving disputes; Istanbul Anatolian courts and enforcement offices.

ARTICLE 9 – COLLECTION

9.1. With this document, I authorize the SELLER to collect the reservation fee with my credit card number written below. If my debt cannot be collected from my credit card account, I accept and undertake to pay with interest at the credit card interest rate. I have read, understood and accepted this agreement, which consists of 7 pages and 9 articles in total, drawn up on our behalf, and I have signed and received copies of it.

After signing this contract, please send it to info@trypsisli.com.